THE Trinidad and Tobago International Financial Centre (TTIFC) and the Trinidad and Tobago Bureau of Standards (TTBS) have signed a Memorandum of Understanding (MOU) aimed at enhancing the acceptance and receipt of payments for government services.
“This initiative signals the next wave of convenience for Government transactions, beginning with payments collected under TTBS’ Implementation Division. It is designed to offer customers additional accessible and convenient payment options,” a release stated yesterday.
The Trinidad & Tobago Bureau of Standards (TTBS) operates under the Ministry of Trade and Industry.
“As the largest revenue collector within the ministry, TTBS plays a critical role in maintaining national standards while ensuring efficient service delivery. With a strong focus on enhancing its payment systems, TTBS is committed to improving both operational efficiency and customer convenience. By streamlining payment processes, TTBS aims to provide faster, more accessible services to its client,” it stated.
The signing of this MOU also marks the first phase in the rollout of the TTIFC kiosk network programme.
“We are pleased to be partnering with TTBS on this important initiative,” said TTIFC chief executive officer John Outridge.
“This pilot programme will be geared towards getting the public familiar and comfortable with a payment medium that they can interact with at a physical level. Self-service kiosks are important because they enhance customer experience, reduce labour costs, increase revenue collection modalities, and provide valuable data for personalisation and optimisation of the services to then be translated into an online experience,” Outridge said.
TTBS executive director Josè E Trejo said: “An important component of our strategic plan for the next five years is to innovate, and I think that this puts us on the right path… We’re proud to take this initiative and to lead the way in terms of making life easier for our stakeholders and clients.”