Scotiabank named T&T’s Best Digital Bank for the 4th consecutive year

Scotiabank has been named Trinidad and Tobago’s Best Consumer Digital Bank 2024 by Global Finance (New York) for the fourth consecutive year. Also, for the second time, Global Finance has awarded the Bank in the sub-category for the Best Mobile Banking App in the country.

The Global Finance Best Digital Bank Awards winners are chosen based on entries provided by financial institutions.

Entrants are judged on the breadth of product offerings, success in migrating customers to digital platforms, acquiring and retaining new customers, and using digital technologies to improve business processes and deliver other benefits.

Sub-category winners were selected based on the relative strength and success of those web products and services.

“The rapid advancements in fintech, the rise of digital currencies, and the increasing importance of cybersecurity are continually redefining the benchmarks for exceptional digital banking services,” said Joseph Giarraputo, founder and editorial director of Global Finance.

“Global Finance’s Best Digital Bank Awards celebrate the financial institutions that are leading the way with innovative digital solutions and setting new standards in the industry.”
Senior VP and Managing Director, Scotiabank Trinidad and Tobago Gayle Pazos, commented

“These recognitions are a result of continuous investments in our digital and analytical capabilities to understand and anticipate client needs. We have seen a steady increase in digital adoption, achieving a 20 per cent increase year over year, elevating our digital adoption rate to 55.3 per cent. We continue to digitize and streamline our technology solutions with enhanced offerings. Digital sales now account for 40.2 per cent of total retail products including lending, deposits and credit cards. I take this opportunity to thank our dedicated employees for continuing to leverage our digital expertise to support client needs and make it easy for them to do business with us.”

Scotiabank was also named the Best Digital Bank 2024 in The Bahamas, Cayman Islands, Guyana, Jamaica, and Turks and Caicos. The Scotia Caribbean App was also named the Best Mobile Banking App in these countries and Barbados.

The post Scotiabank named T&T’s Best Digital Bank for the 4th consecutive year first appeared on CNC3.